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We look forward to you joining the growing number of people who are becoming members of The K9 Deli family. That is why at THE K9 DELI we promise to provide you with prompt and courteous service at all times. We want your shopping experience to be a pleasant one. Of course, if there is ever any way that we can improve our products or our services we would love to hear from you. Please feel free to contact us anytime at info@thek9deli.com
Shipping Policy
All of our orders are shipped via the U.S. Priority or Express Postal Service unless other arrangements have been made. Goods are usually shipped within 24-72 hours of when the order is placed depending on product availability.
Return Policy
We want you to be completely satisfied with the treats you purchase at The K9 Deli. Therefore, if for any reason you and your dog are not completely happy with any of our products we want you to please return the unused portion along with a note explaining the problem. Then, we will leave it up to you to tell us whether you want us to return the purchase price of the product, replace the product with another product of similar value, or issue you a store credit. Period!
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